Refund Policy
Last updated: September 16, 2026
We want you to be happy with SORT. If something is not working for you, tell us first and we will try to make it right.
Refunds. Refunds are granted at our discretion. To request one, email help@sortsoftware.com with your account name and the reason for the request, and we will review it and reply.
Renewal. Subscriptions renew automatically each month until they are cancelled. There is no minimum term and no notice period.
Cancellation. You can cancel at any time from the Subscription page in your account settings: choose Manage Subscription to open your billing portal. If you cannot get in, email help@sortsoftware.com and we will cancel it for you and reply to confirm. Cancellation takes effect at the end of the current paid term; you keep access until then, and you will not be charged again after that. Our Manage Your Plan page has the full details.
This policy is part of our Terms and Conditions.